Values
Foundation of trust and ethics.
Macinhome is built on a foundation of trust and ethics, from the top down. In fact, earning your trust in us is the keystone of our operation.
Each new recruit is hired based on their ethical foundation, passion for customer service, and eagerness to learn. Knowledge and experience are secondary; we gladly provide the training, certification, and customer service guidelines to the successful candidates.
We’re also very open and candid. If you have any questions about how the company is run or how we think, please contact us. We'd be happy to talk by phone or buy you a coffee and chat in person.
Our service promise.
With every new client we take on, we continuously and carefully monitor our statistics and volume to ensure we always have extra consultant hours available. This ensures we provide the very best in white glove service to all our clients -- even during peak hours.
High customer service levels and support follow-through expectations are placed on each of our mobile Apple consultants. We all adhere to a comprehensive code of ethics, code of conduct and employee guidebook. This ensures every service call is as impressive as the last.
And we listen. We make it our duty to truly understand exactly what you’re asking, and to provide solutions tailored to meet your specific needs.
Put your Mac in caring hands.
Get certified Apple and Macintosh services and support. Call 877-707-macs (6227), e-mail solutions@macinhome.com, or set up an appointment online.
