Quick answers for things we can’t directly support
We often get asked to help with things don’t support such as hardware issues, physical damage, advice on buying Windows PC computers, liquid spills, and other things like that. Here’s a list of the most common things we run across, with as much helpful info as we can give you. If you don’t see your question here, you can still get in touch with us.
Physical crack, or drop damage on Mac, iPhone, iPad
Broken screen, cracked casing, dropped device…
Screen & graphical anomalies on Mac, iPhone, iPad
Artifacts or lines on screen
Battery sales & install on Mac, iPhone, iPad
Nope
Device not turning on, not booting up
Black screen
Flashing question mark
No-entry sign (circle with line through it)
Windows PC purchasing advice
Nope
Migrating from Mac to Windows PC
Nope
Hardware sales like RAM or used computers
Nope
