Remote Support
As a member, our team is standing by to support you no matter how far away you are. They can quickly take over your screen and make a problem go away like magic.
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Backup Monitoring
All Macinhome memberships include high quality Watchman monitoring of your backups, to make sure they’re happening and that you can rely on them when you need them.
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It’s like a 24/7 gym membership for all your Apple gear
You use Apple products because they just work. But even the best-designed gear can seem complicated at times or not work the way you expect.
Chances are you already know that Macinhome’s certified Apple gurus come right to you to solve your problems. But wouldn’t it be great if you could just call on our experts any time you want with those little questions? If you could sort out issues as soon as they pop up without worrying about arranging a service call? What if you could get a helpful video made exclusively for you to solve your most common problems? How about money-saving deals?
The new Macinhome membership program is designed to give you even more value to keep your Mac, your brain, and your life, in the best shape ever.
A whole suite of time-saving, money-saving benefits
Here are some of the amazing benefits you can get with your Macinhome membership.*
Quick Questions Answered Anytime
Get unstuck fast when you have an issue. Call us, Email or text us questions the moment you have them. No limits. We’ll answer quickly based on our extensive knowledge and experience with Apple technology. Your consultant wants to hear from you!
World Class Backup Monitoring
Is your data backed up? Is it really? Our Watchman backup monitoring watches your backups and even warns you when your backup hard drive might be starting to fail. You’ll never worry again. About backup, anyway.
Quarterly Tuneup
Every month or every three months (depending on your plan) your consultant comes to you to answer questions and tune up your system. Your Mac AND your brain are always in the best shape possible.
Sweet, Sweet Discounts
Should you need additional work you’ll get 10% off! When it’s time for that awesome home tech upgrade you’ll enjoy getting a deal. And that’s just the start of discounts you’ll have access to.
Remote Support on Demand
When you just need someone to take over your screen and make the problem go away, we’re ready. You can get help FAST without waiting for your consultant to come to you.
Custom, Personalized Videos
That thing you keep forgetting how to do? Never a problem again. When you need to do a repetitive technical task, get a short and simple video made just for you. On demand.
* Some conditions apply. Features may differ depending on which membership plan you are subscribed to.
Anytime Expert Membership $29/month per Mac
Expert backup monitoring. Ask a technical question at any time by Email, text message or a special VIP phone number. Plus, receive discounts on Macinhome services.
Personal Membership $99/month per Mac
Receive a quarterly tuneup of your system. Expert backup monitoring. Ask a technical question at any time by Email, text message or a special VIP phone number. And, of course, receive discounts on Macinhome services.
Professional Membership $199/month per Mac
Receive a monthly tuneup of your system. Get customized how-to videos on demand (limit one per month). Expert backup monitoring. Ask a technical question at any time by Email, text message or a special VIP phone number. And, of course, receive discounts on Macinhome services.
