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Patience

What is patience? How do we become patient people? And more importantly, how do we become patient technology advisors, teachers, and consultants? I think a number of factors contribute to being truly patient...
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The Chicken and the Egg

I've spent many years doing IT support for many different high-output and high-demand businesses. These days, they rely on their computer systems like they rely on electricity and coffee. Generally speaking, with a technology failure, business stops and everyone is…
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