Trying to tame your huge messy Apple Photos Library? You're come to the right place. These are my six best YouTube videos. They're the result of working with hundreds of clients one-on-one helping with Photos app on the Mac. How...
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“My desktop is a mess. Please, don’t judge!” and “I have way too many photos… I know I should delete some.” and “I use the same password for everything… terrible, I know!” Let’s talk about our Mac Shame. It’s normal and totally fixable.
I’m often asked to help with very basic Mac and iPhone things. My clients will say “I know this is a stupid and basic question, and I’m embarrassed to ask, but can you show me how to…”
Hello, For the past ten years I’ve made it my life and business mission to keep you safe, connected, and productive. It is important to me to continue doing that in earnest during this challenging time. My team and I…
Are you horrified at the sight of website pop-ups, “Mac cleaner” ads, and creepy search webpages in your beloved Mac? SO AM I. Here is our tried, tested and true method for how to fully remove and clean Mac malware, Mac cleaners, and browser viruses…
Who do you know who loves helping people, is super Mac-nerdy, has customer service experience, and has an infinite internal well of patience? Have them follow the instructions in this PDF!!!
If you’re going from Windows to Mac – even if you made the switch long ago – you need these basic and pro tips. After 16 years helping people make the jump, I’ve identified the top stumbling blocks and inefficiencies people run into. Here they are all in one simple video. Everything from right click to file explorer to uninstalling programs and more… in the most efficient way possible. …
You’re thinking “it shouldn’t be this hard, it’s supposed to be simple, I must be stupid.” If I can’t figure out a SIMPLE THING then clearly there’s something wrong with ME. The brands say it’s simple, one click setup, easy…
(A blog post by Lucas Roberts) They’re a friend so you feel bad about holding them accountable when they deliver bad results or don’t respond. You spend half a day with phone support trying to solve something and it seems…
(A blog post by Lucas Roberts) If you have a ton of stuff on your mind and you think you have to JUST DO IT to get it off your mind, you’re wrong. I was walking to class a week…
